Cloud 9 Health's HIPAA-compliant platform enables cross-agency teams to triage crises, coordinate care, and keep vulnerable populations out of unnecessary emergency and justice settings.
I reassured the care team it was OK not to involuntarily transport the patient to an ER. I helped verbally de-escalate the patient and adjusted her medication to reduce suffering on the spot, and prevented a dehumanizing, unnecessary stay in an ER.
Each module connects your existing community agencies and workflows to improve outcomes for underserved populations.
Ongoing integrated care platform for adults and adolescents. Patients share real-time updates with interdisciplinary care teams connecting mental health, primary care, substance use recovery, social services, and peer support to keep patients in treatment and out of crisis.
Links mental healthcare clinicians with law enforcement and EMS to manage behavioral health crises. Remote clinicians triage and de-escalate situations in real time, diverting patients to appropriate care and extending clinician capacity.
Enhances 988 Suicide and Crisis Lifeline capabilities by enabling seamless communication between crisis centers, healthcare, public safety, and social services with longitudinal patient records ensuring continuity of care.
HIPAA-compliant data sharing and analytics infrastructure enabling secure information flow across community healthcare and government agencies.
Cloud 9 Health was founded in Austin, Texas, and has pioneered the first telehealth solution to link mental health clinicians with law enforcement and EMS for real-time crisis de-escalation. Since 2015, our award-winning platform has been deployed across counties and cities nationwide, bridging traditionally siloed systems—mental health, EMS, law enforcement, courts, social services, and schools—to address the economic and human cost of incarcerating mentally ill individuals. Our workforce multiplier model is specifically designed to overcome behavioral health staffing shortages, endorsed by county judges, sheriffs, psychiatrists, national mental health advocates, and patients themselves. We configure workflows to adapt to each community's existing agencies, resources, and processes, ensuring seamless integration rather than disruption.
Featured in national media and publications for cross-agency crisis response solutions.

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Reach out to our team in Austin to schedule a platform demonstration or learn how Cloud 9 Health can serve your county or city.
Phone
(844) CLOUD9-8
Address
701 Brazos Street, Suite 500, Austin, TX 78701