Help & FAQ

Common questions. If you don't see yours, contact us — a human will read and reply.

Getting started

How long does it actually take to build a site?

About 30 seconds to the first preview. Describe your business in one sentence (or speak it), and the AI builds you a working site. From there, you can edit anything before publishing.

When do I pay?

Only after you approve the preview. No card up front. You can build, browse, and refine completely free, then decide if you want to publish.

What if my business doesn't fit one of your niches?

Pick the closest match for now — the editor lets you change anything. Open-mode AI builder (describe any business, get a tailored site) is launching soon.

Can I see examples before I commit?

Yes. The first preview is free. You'll see your actual site before you ever enter a card.

I'm referred by my CPA / accountant — is there a discount?

Yes — if your CPA gave you a referral link (fivedaylaunch.com/cpa/<their-name>), the discount is automatically applied when you sign up through that link. No code to enter.

AI Employees

What are AI Employees?

Six AI workers that run different parts of your business website while you focus on customers:

Maya drafts a reply to every lead. You hit send.
Echo manages contacts and email broadcasts.
Cash handles bookings, invoices, and your shop.
Atlas writes weekly blog drafts.
Iris watches your SEO and proposes patches.
Sage tracks visitors and runs design tests.

You approve anything that goes out — they never act behind your back.

Do the AI Employees cost extra?

No. All six are included with every plan. $25/mo Starter, $25/mo Advanced, $25/mo Growth, or $499 once for Founder.

Can I turn off any of them?

Yes. Each employee can be paused from your Team dashboard. If you only want Maya for now, that's fine — Atlas and the others will sit quiet until you turn them on.

Pricing & billing

How much does it cost?

$25/mo Starter · $25/mo Advanced · $25/mo Growth · $499 once for Founder.

Founder = own the code from day one, no monthly. The monthly plans get you the code at month 13.

Can I cancel any time?

Yes. Cancel any time, no termination fee. You can also download your site files any time, even after cancellation.

What's the refund policy?

30 days, no questions. If the AI didn't build something you're happy with, email us and we'll refund.

Are there hidden fees?

No. The price you see is the price you pay. Domains purchased through us are at cost. Custom integrations (when needed) are quoted up front before any work.

How do referral credits work?

Each friend you refer (via your /portal/refer link) who pays their first month earns you and them $10 each. Credits apply to your next bill automatically.

Domain & hosting

Can I bring my own domain?

Yes. Build your preview first, then attach a custom domain from the editor. We handle DNS and SSL for you.

Can you buy a domain for me?

Yes — we can buy and configure one through Namecheap on your behalf. Cost is passed at-cost (typically $10-15/year for .com).

Where are sites hosted?

On our infrastructure (DigitalOcean, US East). Mobile-first, fast, HTTPS by default, daily backups.

What about email at my domain?

We don't currently provide email hosting at your custom domain — we recommend Google Workspace ($6/user/month) or your existing provider. We help with the DNS setup.

Editing & control

Can I edit my site after it's built?

Yes — anything. Click any section of the site preview, the editor opens in a sidebar. Change copy, swap photos, reorder sections, change colors.

What if I don't like the design?

Use the Variants feature — Sage generates 3 alternative design directions in parallel. Pick the one you like and your site swaps to it.

Do I own the site files?

Founder plan ($499 once) — you own from day one. Monthly plans — code formally yours at month 13 (so we keep the lights on for the first year). You can download files any time regardless.

Still have a question?

A real person reads every email — usually replies within a few hours during business hours.

Mon–Fri 9am–6pm CT

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